Hiyo runs a chill (sometimes chaotic) Café. It's a welcoming, inclusive and positive place where viewers can enjoy memes, variety games and community events. Hiyo claims to be a massive derp with memory issues who struggles with maps/puzzles but takes it in stride thanks to good humour and the patience/support of her chat.
When she's not streaming she likes to hang out with friends on Twitch, play games or talk a lot on Discord. Sometimes she even goes outside and touches grass with her doggo. ?
What you see is what you get. Hiyo is very much the same in real life as she is when she's running the café with her mods. That said, there are rumours that the basement of the café harbours an illicit gambling ring and the kitchen staff are rats bent on celebrating birthdays with ice-cream and cake. Don't ask how the lemonade is made.